FAQ's about Sirius Professional Pet Sitters, Dog Walkers, and Overnight Pet Sitting Services

What type of animals do you take care of?
Mostly dogs and cats but we also take care of birds, reptiles, fish, hamsters etc.
How far in advance do I need to book services?
Normally we like to book two weeks in advance. For holiday time or summer vacations we recommend at least three weeks in advance to secure the dates you want. We will try to accommodate you on shorter notice if possible.
Do you give medications to pets?
We give prescribed pills, shots and apply ointments, bandaging etc.
How do I know my keys are safe?
No identifying marks are put on your keys. With your approval, we make a back up for emergencies, (breakage, loss etc). All copies will be returned or destroyed if requested. (Most clients prefer to leave them with Sirius Pet Care for future pet sitting.)
What’s the difference between you and other pet care providers?
We strive to provide personalized in home pet sitting services according to your wishes. Owners and pets have different requirements so we tailor our pet visits accordingly.
What area do you service?
Arvada, Westminster, North Denver, Broomfield, Northglenn, Wheat Ridge, Thornton, Federal Heights, and Superior Colorado (See coverage map)
Are you bonded and insured?
We carry a rider on our liability insurance that is actually better than being bonded!  Our insurance includes coverage for your pets as well as your other personal property for accidental damage, mysterious disappearance, and theft.
Will you just house sit?
Yes we will! This includes our normal non-pet related services such as plant watering, rotating lights, bringing in the mail, and taking out the trash.
How much notice for cancellation do you need?
Major holiday or vacation visits require 8 days notice of cancellation for full credit. Between 2-7 days  days will be subject to 50% cancellation fee. Less than 48 hours no refund. If we can fill your spot we will give you a complete refund.
Do you have references?
Yes, we can provide you with references you may contact.
Will my dog be walked alone?
Yes. Occasionally we will walk with another dog (with both owners’ permission), if the owner wants his/her dog to socialize with another like sized, friendly dog.
What if there is an emergency?
We will attempt to notify you of any emergency situation. We will take your pet to your preferred vet if possible. If not, to the closest emergency vet clinic. If there is a problem with your sitter we have back up sitters to make sure your pets are taken care of. If a problem arises in your home, repair services or appropriate authorities will be notified.
Are there any extra costs on holidays?
There is a $5.00 additional charge for all major holiday weekend visits ($20 maximum). In home overnight pet sitting is also subject to addition charges for holiday services.
My pet has shown aggression in the past. Can he still be a client?
We will determine at the meet and greet if we can get along. But if we determine there is threat of physical harm to us, or to people or animals outside the home, we will not be able to provide services.
How do I give you house keys?
Please have two keys ready for us to pick up at the meet and greet. If you can’t have them ready there will be a $10.00 charge to pick them up. This charge also applies to returning keys after service has ended. We can also use a lock box (with deposit) if you prefer. We can keep your keys on file for future services or leave the keys in the house. If we leave the keys, MAKE SURE SOMEONE NEARBY HAS A SPARE KEY in case you are delayed.
Do I need to call when I return?
YES!! We need to know that you have returned so we know your pets are in your care. Obviously if you're going to be delayed please contact us so we can continue to care for you pets.
May I give a tip to my pet sitter?
Certainly! Your pet sitter will often go beyond what is required to make sure your pets are safe and happy. This includes working odd hours, holidays, and in harsh weather conditions. As in many personal services, tips are never expected but always appreciated!
What forms of payment do you accept?
We accept cash, checks, or Visa, Master Card, American Express and Discovery via Paypal.
Go here for more info about our Professional pet sitting, dog walking company.
Please note- Rates may be higher if your pet or home require extensive care. Our rates are based on the time expected to complete the standard duties of a pet sitters visit. Special circumstances may be discussed during our initial meeting.

          Pet sitting in Arvada - Westminster - Thornton - Broomfield - Wheat Ridge - Northglenn - Superior Colorado